Holder of an Honours degree in Banking and Finance with Great Zimbabwe University (2014) and a certificate holder in Portfolio Management and Effective Debt Collection by the Zimbabwe Association of Microfinance Institutions (ZAMFI). Tichaona has vast experience in loan analysis, portfolio management, and professional business relationship management. More than 5 years working as a loan officer, meticulously gathering data and evaluating over 500 cases (individual and group data), with attention to detail in assessing each individual case to determine the relevant applications. The highest degree of problem-solving skills, credit management, financial -software knowledge, and customer care and relationship management skills.